Question 1

What types of stone benchtop damage can you repair?

Accepted Answer

L.M Stone repairs chipped edges and corners, minor cracks, worn or discoloured joins, damaged cutouts and other localised stone damage. Each job is assessed individually because the repair method depends on the material, location and extent of the damage.

Question 2

Will the repaired area be completely invisible?

Accepted Answer

The aim is to restore the damaged area as neatly and securely as possible. Colour and texture are carefully matched, but a completely invisible result cannot always be guaranteed particularly on heavily patterned, aged or extensively damaged stone.

Question 3

Can every crack in a stone benchtop be repaired?

Accepted Answer

Many minor cracks can be stabilised and improved, but the result depends on the crack’s size, location and underlying cause. Photos are assessed first to determine whether a repair is suitable or if another solution should be considered.

Question 4

Can stone benchtop repairs be completed onsite?

Accepted Answer

Most repairs can be completed onsite. Protective coverings and controlled work methods are used to help keep the surrounding area clean and protect nearby cabinetry, appliances and surfaces.

Question 5

What do you need to provide a repair quote?

Accepted Answer

Please send clear close up photos of the damage, a wider photo showing its location and an approximate measurement. Include the stone brand or material if known, along with your suburb and any relevant details about how the damage occurred.

Question 6

How long does a stone benchtop repair take?

Accepted Answer

Most minor chip and join repairs can be completed within a few hours. Cracks and more involved damage may take longer. An estimated timeframe will be provided after the damage has been assessed.

Question 7

Can an existing sink or cooktop cutout be enlarged?

Accepted Answer

In many cases, yes. The existing stone, cutout location, required dimensions, cabinetry and appliance clearances must be assessed first to confirm that the modification can be completed safely.

Question 8

Can you create a flush-mounted cooktop rebate in existing stone?

Accepted Answer

A flush-mounted rebate may be possible depending on the stone thickness, condition and cooktop requirements. Please provide the appliance model and installation specifications so the correct rebate dimensions and suitability can be confirmed.

Question 9

What other stone benchtop modifications do you provide?

Accepted Answer

Services include sink and cooktop cutout enlargements, undermount sink alterations, tap-hole drilling, flush-mount rebates, stone trimming and other custom alterations. Each modification is assessed individually.

Question 10

Is there a risk of the existing stone cracking during modification?

Accepted Answer

Cutting or altering installed stone always carries some risk, particularly around existing cutouts, joins, unsupported areas or previous damage. Controlled cutting methods are used to reduce this risk, and any concerns will be discussed before work begins.

Question 11

How do you control dust during onsite stone cutting?

Accepted Answer

L.M Stone uses an H-class vacuum with a grinder shroud, along with protective coverings and containment where required. This helps capture dust at the source and protect the surrounding cabinetry, appliances and work area.

Question 12

What do you need to provide a modification quote?

Accepted Answer

Please send clear photos of the benchtop, current and required cutout dimensions, the new appliance model or specification sheet, stone thickness and material if known, and your suburb. Plumbing and electrical disconnection or reconnection must be completed by the appropriate licensed trade.

Question 13

How long does the installation process take?

Accepted Answer

Most residential installations are completed within one day. Larger or more detailed projects may require additional time, which will be discussed before installation begins.

Question 14

Do you supply the stone?

Accepted Answer

Stone supply can be arranged as part of your project. If you have already selected or purchased your stone, we can also provide measuring, fabrication and installation services.

Question 15

What areas do you service?

Accepted Answer

L.M Stone services Melbourne’s northern suburbs and surrounding areas. Please get in touch with your location to confirm availability.

Question 16

How do I get a quote?

Accepted Answer

Submit a quote request with your project details, approximate measurements and any available photos or plans. We’ll review the information and contact you to discuss the next steps.

Question 17

What needs to be ready before measuring and installation?

Accepted Answer

Cabinetry should be installed, secured and level before the final measure. Sinks, cooktops and appliance specifications should also be available so all cutouts can be confirmed accurately.

Question 18

Can you remove and dispose of existing benchtops?

Accepted Answer

Yes, existing benchtop removal and disposal can be included when quoted. Plumbing and electrical services must be safely disconnected and reconnected by the appropriate licensed trades.

Stone Benchtop Frequently Asked Questions